Operations Coordinator

Title: Operations Coordinator

Position type: Salaried, full time, non-exempt

Salary: $36,000+, depending on experience 

Benefits: Generous time off, flex spending benefits credits, and professional development 

The Georgia Innocence Project (GIP) is a non-profit legal organization dedicated to correcting and preventing the wrongful conviction of innocent people in Georgia, and helping exonerees rebuild their lives. The Operations Coordinator reports to the Operations Director, and is responsible for data standardization and systems administration in the following areas: 


  • Answer phones, document calls, forward relevant information
  • Collect, scan, and distribute mail; take mail and packages to post office
  • Manage main email inbox, respond to inquiries and forward messages as needed 
  • Maintain office appearance and inventory
  • Serve as point of contact with building management and maintenance 
  • Assist with internal and external events


  • Oversee input and standardization of intake-related data in Clio case database
  • Process, scan, document and distribute case-related mail
  • Coordinate responses to initial requests for assistance
  • Help evaluate completed intake questionnaires and communicate with applicants
  • Discuss status of application stage cases with Intake Manager


  • Oversee input and standardization of donor data in Bloomerang donor database
  • Record, scan, and process incoming gifts and donations
  • Generate donation acknowledgements and prepare acknowledgments for mailing.
  • Help Development Manager maintain and organize donor database
  • Assist in preparation of donor communications
  • Generate fundraising and donation reports


  • Bachelor’s degree required, and 2+ years similar experience preferred
  • Experience working with and managing databases strongly preferred
  • Tech savvy, able to learn new systems and programs quickly 
  • Passion for and understanding of GIP’s mission and work
  • Exceptional organizational and time management skills
  • Strong written and verbal communication skills
  • Self-starter that also asks questions and seeks clarification when needed
  • Humility and confidence – no job is too small or too big
  • Values giving and receiving feedback and constructive criticism


Interested applicants should email as pdf attachments: a cover letter, resume, and three references to [email protected]. Include “Operations Coordinator” in the subject line of your email. We will then email you a short application to complete. Individuals selected for an interview will be contacted directly. NO PHONE CALLS, PLEASE.

The Georgia Innocence Project is an equal opportunity employer. We strongly value a diverse workforce and inclusive culture for all employees.

Deadline:  Position will be open until filled.